Incasino's Terms & Conditions — In Plain English

By using the incasino website or mobile app, you agree to these Terms & Conditions. Please read this document carefully before using the platform for the first time.

Incasino is an internationally licensed online gaming platform. You may use this platform if — (a) you are at least 18 years of age, (b) online gaming is not legally prohibited in your country of residence, and (c) you are capable of making decisions on your own behalf.

Each user is entitled to only one One Account You may open one. Attempting to create multiple accounts from the same device, IP address, or payment method may result in all associated accounts being closed.

Providing accurate information at registration is mandatory. Accounts created with false details may be closed at any time without prior notice.

• Your account login credentials (email and password) must be kept strictly confidential.
• Accounts may not be transferred or sold to another person.
• KYC (identity verification) must be completed before processing large withdrawals.
• After registration, your email address or mobile number must be verified.

If you suspect unauthorized access to your account, please notify incasino support immediately.

All financial transactions on incasino are handled securely and transparently. See the table below for a quick overview of the key rules:

Withdrawals can only be made using the same payment method used for the deposit. Exceptions require approval from support.

Incasino offers a variety of bonuses and promotions. Each bonus comes with its own terms, detailed on the respective bonus page. The general rules are outlined below:

• Turnover Requirement: A minimum wagering requirement must be met before bonus funds can be withdrawn. This is typically 5x to 30x the bonus amount.
• Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• No Double Bonus Claims: Attempting to claim the same promotion more than once will be treated as bonus abuse.
• Bonus Abuse: If suspicious activity is detected, bonuses and any associated winnings may be voided.

All games on incasino are conducted fairly and impartially. Game outcomes are determined by RNG (Random Number Generator) technology, certified by an independent third party.

Betting Limits: Each game has a set minimum and maximum bet amount. Bets outside these limits cannot be placed.

In case of a technical issue: If you lose connection during a game, the bet outcome is saved on the server. Reconnecting will show you the result.

Live Game Rules: In Live Casino games, the dealer's decision is final. Failure to follow dealer instructions or engaging in abusive behaviour may result in removal from the game.

Erroneous Winnings: incasino reserves the right to reclaim any winnings resulting from a software error.

Incasino reserves the right to suspend an account and forfeit its balance without notice if any of the following actions are detected:

• Creating or operating multiple accounts.
• Using fake identification or providing false information.
• Creating artificial betting patterns to exploit bonuses.
• Placing bets using automated bots, scripts, or software.
• Deliberately exploiting game bugs or vulnerabilities for personal gain.
• Money laundering or transactions involving illegally obtained funds.
• Impersonating another user or engaging in fraudulent behaviour.
• Threatening, harassing, or engaging in misconduct towards incasino staff.

Incasino may temporarily or permanently close an account under the following circumstances:

• Violation of these Terms & Conditions.
• If suspicious or fraudulent activity is detected.
• Temporary suspension may be required for the purpose of investigation.
• At the user's own request (self-restriction).

Upon account closure, any remaining balance (excluding bonuses) is generally refunded within 7 business days, provided there are no outstanding disputes.

Users may also request account closure at any time — simply contact our support team.

Incasino is firmly committed to responsible gaming. Our platform offers:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Time Limit: Decide in advance how long you plan to play.
• Self-Restrictions: Temporarily suspend your account for anywhere from 30 days to permanently.
• Reality Check: Get reminders to take a break after a set period of play.

If you feel that gaming is becoming a problem, please reach out to our Responsible Gaming page for support information.

If you have a dispute or complaint, please first contact Help Centre Contact incasino directly through us. We make every effort to resolve disputes fairly and promptly.

You will receive an initial response within 72 hours of contacting support. More complex issues are resolved within 5–10 business days.

If a user does not accept incasino's final decision, they may file a complaint with the international gaming commission.

Incasino reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes indicates your acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.